ABOUT PRODUCT

What materials do you use?

Primarily sterling silver and select gold pieces, complemented by gemstones (natural and lab-grown diamonds) and finishes like matte or black rhodium.
Are your diamonds lab-grown or natural?

We use both, with transparent labeling. Some editorial/collection pieces feature lab-grown diamonds as a sustainable alternative
Is sizing standard or custom?

Rings and adjustable pieces follow standard sizing charts; many items can be custom-sized on request.
Are pieces hallmarked?

Precious metal items carry appropriate marks where required by law and export standards. (Hallmarking varies by metal and region.)
What is “Chain Theory”?

Chain Theory is a design line that explores structural, movement-driven chain systems as primary forms (not merely functional links).

MATERIALS, SUSTAINABILITY & ETHICS

Do you use recycled metals?

We prioritise recycled sterling silver and gold wherever feasible and source responsibly.
Are you certified for responsible practices?

Our Every product comes from a RJC LONDON certified firm karma designs, ensuring responsible and ethical 
Do you use any conflict stones?

we avoid conflict stones and follow best-practice sourcing guidelines for gems and diamonds.
Are pieces hallmarked?

Precious metal items carry appropriate marks where required by law and export standards. (Hallmarking varies by metal and region.)
What is “Chain Theory”?

Chain Theory is a design line that explores structural, movement-driven chain systems as primary forms (not merely functional links).

ORDERS, PAYMENTS & SHIPPING

Which payment methods do you accept?

We accept major credit/debit cards, UPI (India), bank transfers, and selected third-party payment gateways. International card payments are supported at checkout.
Do you ship internationally?

Yes — we ship internationally. Shipping fees, duties and customs taxes depend on destination and are borne by the customer unless otherwise specified.
How long does shipping take?

Typical domestic shipping: 3–7 business days. International shipping times vary by destination and customs clearance. (Exact lead times are provided at checkout or on request.)
What currency will I be charged in?

Checkout will indicate currency. For international orders, conversion and bank fees may apply.
Do you charge GST / VAT?

Applicable taxes (GST in India, VAT where relevant) are added at checkout per regional rules.
What should I expect for customs & import duties?

International buyers are responsible for any customs duties, import taxes or brokerage fees charged by the destination country.

PRESS, CELEBRITY & COLLABORATIONS

Do you do celebrity styling and collaborations?

Yes — we collaborate on select editorial and celebrity placements. Contact our PR/collab team with project outlines.
How do I request press assets or product images?

Press kits, high-res imagery, and media assets are available on request via our Press page or by emailing the PR contact.
Can I license your designs for editorial or film?

Licensing is considered per request; contact our partnerships team with usage details, period, and territory.

TECHNICAL & CERTIFICATES

Do you provide gemstone certificates?

High-value stones and diamonds are accompanied by appropriate gem reports/certificates (GIA, IGI, or lab reports) where applicable.
Do you provide an authenticity certificate with purchase?

Yes — select pieces include authenticity documentation; bespoke/high-value orders will receive detailed provenance paperwork.
What is your hallmarking and export compliance process?

Items for export comply with local hallmarking and export documentation; we follow industry export framework

COMPANY, FOUNDERS & OPERATIONS

Who founded VEGAVAAN and what is their background?

VEGAVAAN was founded by Vivek Shah — a jewellery designer and creative director with over two decades of experience in the industry.

He is also the force behind Karma Designs, an export-led jewellery house known for its technical depth and global presence. Over the years, he has built a strong reputation within the industry, contributing to conversations around design, manufacturing, and export at platforms such as the Gem & Jewellery Export Promotion Council and institutions like NIFT.

At VEGAVAAN, he leads design direction and product R&D — shaping a process that values precision, experimentation, and a disciplined approach to creation
Do you provide an authenticity certificate with purchase?

VEGAVAAN was born from the abundance of Karma Designs — where deep technical capability and constant production created immense creative energy, but lacked a distinct space for its expression.

VEGAVAAN became that space — a focused creative outlet and a clearer language to communicate design with intent. If Karma represents scale and strength, VEGAVAAN is its distilled, expressive form.
Are you a member of industry organisations?

We as an organisation are part of RJC London , GJEPC and many more , all the certifications and memberships are on karma name 
Where are you located?

we are based in Ahmedabad Gujrat.

STOCKISTS & TRADE

How do I become a stockist?

Yes — gift wrapping and personalised messages are available at checkout or by request.
Do you exhibit at trade shows?

We participate selectively in trade events and curated industry shows

MISCELLANEOUS / MICRO-QUESTIONS

Can I gift-wrap an order?

Yes — gift wrapping and personalised messages are available at checkout or by request.
are there limited editions or numbered runs?

Some capsule releases are limited; limited runs are numbered and documented ,we have a library of designs that were produced in past and have limited pieces as such they wont be further reproduced
How do I clean sterling silver at home?

Use a soft polishing cloth, avoid abrasives and chemicals; for heavy tarnish, professional cleaning is recommended.